AEONFALL(“the Game”, “we”, “us”) is a single-player mobile arcade game published by Xylenzer, an individual developer. This Privacy Policy explains what data the Game handles and why. The Game plays entirely offline and we do not collect, profile, or sell your personal data. One optional feature contacts a server we run: redeeming a coupon code. Nothing is sent unless you choose to redeem one.
1. What We Collect
The Game stores the following data locally on your device only:
- Game progress - coins, best score, level reached, owned items, and daily-reward streak.
- Settings - music, sound effects, vibration, and language preferences.
- Guest user ID - a randomly generated identifier (e.g.,
CR-AB12CD) used solely to help us locate your support request if you contact us. This ID is created on first launch and never changes.
This data is stored in the Game’s local storage on your device and is removed if you uninstall the Game. None of it is transmitted anywhere as you play - there is no analytics SDK, no tracking, and no background communication of any kind.
Coupon redemption
If you enter a coupon code and press Redeem, and only then, the Game sends two things to a server operated by Xylenzer: the code you typed and the randomly generated identifierdescribed above. The identifier is what lets us honour “one use per player” on a shared code; it is not linked to your name, email, account, or device, and it tells us nothing about who you are.
We record that a given identifier used a given code, so the same code cannot be redeemed twice. We do not log your IP address, and we do not share any of this with third parties. The server is hardware we own and operate ourselves - your redemption data is not handed to a cloud provider. If you never redeem a coupon, the Game never contacts this server at all.
2. How It Is Used
Local data is used exclusively to run the Game: restoring your progress when you reopen the app, remembering your preferences, and enabling you to identify yourself when contacting support. We do not analyse, profile, or monetise this data.
3. Third-Party Services
The Game integrates with the following third-party platforms. Each is governed by its own privacy policy and terms; we have no control over their data practices.
- Apple App Store / StoreKit - processes in-app purchases on iOS. See Apple’s Privacy Policy.
- Google Play Billing - processes in-app purchases on Android. See Google’s Privacy Policy.
- Apple Game Center - powers optional leaderboard and achievements on iOS. Governed by Apple.
- Google Play Games - powers optional leaderboard, achievements, and cloud save on Android. Governed by Google.
4. In-App Purchases & Refunds
All payments are processed by Apple or Google. The Game never sees your payment card details, billing address, or any financial information. If you wish to request a refund, please contact the store where your purchase was made:
- iOS: reportaproblem.apple.com or via Settings → Apple ID → Subscriptions & Purchases.
- Android: Google Play app → My orders, or play.google.com/store/account/orderhistory.
5. Cloud Save
On Android, the Game can optionally synchronise your progress using Google Play Games’ “Saved Games” feature. On iOS, iCloud backup may include the Game’s local data as part of standard device backup. Both are optional and platform-controlled. If you use these features, your data is handled by Google or Apple respectively under their privacy policies.
6. Leaderboards
If you are signed in to Apple Game Center or Google Play Games, the Game may submit your best score to the platform’s leaderboard service. Your score is associated with your platform account (not with us). You can disable leaderboard participation at any time through your device’s Game Center or Play Games settings.
7. Support Contact
If you contact us at aeonfall@xylenzer.com, we receive the email you send. This typically includes your name or email address, your guest user ID, and any device or gameplay information you choose to share. We use this information only to respond to your request and do not retain it longer than necessary.
8. Advertising
The Game never interrupts play with advertising. There are no banner ads, no interstitial ads, and no ads that appear on their own. No advertising SDK or ad network is integrated in the current release, and no advertising identifier is collected.
The Game does include an optional rewarded videofeature: an ad is shown only when you deliberately tap a button offering one — for example, to revive a run instead of spending coins. You can always ignore it and keep playing. Should we enable an ad network to serve those videos, we will update this policy to name the provider, link its privacy policy, and update our Google Play Data Safety declaration before any ad is served.
9. Security
We hold no personal data, so the risks associated with a breach of personal information do not apply. The only records on our coupon server are pairs of a random identifier and a code, which cannot be traced back to a person. Data stored locally on your device is protected by your device’s own security mechanisms (passcode, biometric lock, encryption).
10. Children
The Game is rated for general audiences and is not directed at children under 13 years of age (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. In accordance with the Children’s Online Privacy Protection Act (COPPA) and equivalent local laws, if you believe a child under the applicable age has provided personal information in connection with the Game, please contact us immediately at aeonfall@xylenzer.com and we will take prompt steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of the Game after any changes constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically.
12. Governing Law
This Privacy Policy is governed by the laws of Thailand.
13. Contact
For privacy-related questions or requests, contact Xylenzer at aeonfall@xylenzer.com.